Client Feedback
What clients say about working with us.
Candid feedback from founders and executives who have engaged Ruangrit across our three advisory pathways.
← Back to Home180+
Completed engagements
4.8
Average client rating
62%
Repeat engagement rate
14
Years in Bangkok
Client Reviews
Feedback from recent engagements
Siriporn Thammarat
Co-founder, Silom Trading Co. · Bangkok
We came to Ruangrit at a point where the business had grown faster than our structure could handle. The startup engagement was more thorough than I expected — Arisa asked questions I hadn't thought to ask myself. Three months after the engagement ended, we're still working from the framework they helped us build.
Startup Structuring · February 2026
James Whitmore
General Manager, Sukhumvit Ventures · Bangkok
As a foreign founder in Bangkok, I needed advisory from someone who actually understood the local business context. Ruangrit's team was direct, helpful, and never made me feel like I was being upsold. The structuring work saved us significant time and at least one costly registration mistake.
Startup Structuring · January 2026
Nattaporn Panyawong
Managing Director, Panyawong Group · Bangkok
We engaged Ruangrit for our leadership transition — moving from second to third generation. The Legacy Renewal programme was genuinely valuable. The process brought things to the surface that we had been avoiding for years. Not always comfortable, but exactly what was needed. The quarterly check-ins in the year after have continued to be useful.
Legacy Business Renewal · January 2026
Wanida Charoenchai
CEO, Lanna Health Services · Chiang Mai
Our organisation went through a significant merger and brought in Krit to help with the change process. The stakeholder mapping alone was worth the engagement fee — we had underestimated resistance in two key departments. The communication planning helped us handle it without the disruption we'd feared.
Change Navigation · February 2026
Philippe Laurent
Director, TL Hospitality Asia · Bangkok
I've worked with consultants in Paris, Singapore, and Bangkok. The Ruangrit team is different in that they listen before they advise. My engagement for hospitality business restructuring felt like a genuine collaboration rather than a report being delivered at me. I'd return without hesitation.
Legacy Business Renewal · March 2026
Apinya Treerat
Founder, Apinya Studio · Bangkok
I was a solo founder trying to figure out the right entity structure for a design practice with both Thai and international clients. The Startup Structuring engagement answered questions I didn't even know I had. Malee was patient, thorough, and never made the process feel pressured.
Startup Structuring · February 2026
Khemika Srisawat
Operations Director, SP Logistics · Bangkok
Our company was going through a leadership change at a time when the logistics market was also shifting. The transition playbook Krit helped us develop was detailed and realistic — not generic. We used it as an active reference for four months after the engagement closed.
Change Navigation · January 2026
David Marchand
Co-founder, Saladaeng Tech · Bangkok
The thing I appreciated most was that the engagement was exactly what was described — no surprise additions, no upselling, no consulting theatre. We came with a structuring problem, and we left with a clear answer. Straightforward, well-run, and worth every baht.
Startup Structuring · March 2026
Pratheep Rattanachote
Executive Chairman, Rattanachote Family Holdings · Bangkok
We engaged Ruangrit for a legacy renewal after our previous advisors delivered a modernisation strategy that ignored everything that makes our brand distinctive. Arisa approached our situation very differently. The renewal blueprint she produced honours our history while giving us a credible path forward.
Legacy Business Renewal · February 2026
In More Detail
Three engagements, in their own words
Panyawong Group — Generational Leadership Transition
Legacy Business Renewal · 14-week engagement · Completed January 2026
The Challenge
A second-generation managing director preparing to hand leadership to two children with different visions for the company's direction. Years of deferred conversations had created real tension across the family and the senior team.
Our Approach
We structured a phased engagement that first documented the company's heritage identity — its values and differentiators — before facilitating working sessions with all three family members and four senior staff to map out a shared direction.
The Outcome
A completed succession plan, a modernisation strategy agreed by all parties, and written internal communications materials. The transition was completed within six months of the engagement close, without any senior staff departures.
"The most valuable part was having a third party who had no stake in the outcome. Ruangrit helped us have conversations we'd been avoiding for three years." — Nattaporn Panyawong
Lanna Health Services — Post-Merger Integration
Change Navigation Program · 8-week engagement · Completed February 2026
The Challenge
Following the merger of two health services organisations with different operational cultures and management styles. Staff in both entities were uncertain about their roles, creating performance and retention risks during a critical period.
Our Approach
We began with structured stakeholder interviews across both former organisations, mapping sentiment and identifying the specific points of concern. A phased communication and integration plan was then built with the leadership team over six weeks.
The Outcome
Staff turnover during the integration period came in at 4% — well below the 18% the management team had projected before the engagement. The transition playbook is still in active use eight months later.
"We were genuinely surprised by what the stakeholder mapping surfaced. Two departments we thought were aligned were actually the most resistant." — Wanida Charoenchai
Silom Trading Co. — New Venture Structuring
Startup Structuring Guidance · 3-week engagement · Completed February 2026
The Challenge
Two co-founders with complementary skills but no shared framework for how the business would be structured, who would hold which responsibilities, or how the company would position itself in a competitive Bangkok market segment.
Our Approach
Three weeks of daily check-ins, beginning with an entity formation review and moving through team structure design and a positioning workshop. All sessions were documented in real time and compiled into a single reference document at close.
The Outcome
A completed organisational structure, agreed founding documentation, and a positioning framework the co-founders could use independently. The business was registered and operational within four weeks of the engagement closing.
"We're still working from the framework they helped us build. Three months in and it's still accurate." — Siriporn Thammarat
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